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Improving the End User Experience with Amazon Web Services

DevOps
Tags: AWS CloudFormation, DevOps, Downtime, Reliability

This the final post of our series on DevOps.

Check out the other pieces in the series:

End user experience is a combination of several factors: the reliability, availability and performance of the infrastructure, platforms and applications that an organization offers, and the impact these have on user productivity. Amazon Web Services’ inherent offerings help improve the end user experience.

For example:

Route53, Direct Connect and ElasticIP are services that make AWS reliability seamless for the end user.
Amazon S3, Elastic Load Balancing (ELB), S3 Secure Backups, DynamoDB, Relational Database Storage (RDS), Elastic Block Storage (EBS), Autoscaling and the ability to deploy in multiple global geographic regions (Availability Zones) with minimal latency are examples of some services that make AWS availability seamless for the end user.
AWS CloudWatch monitoring services, in conjunction with time and/or load based autoscaling, High Performance Computing (HPC) using Cluster Compute help improve the performance for the end user.
Finally, AWS DevOps service offerings, such as CloudFormation and OpsWorks, automate application deployment, which makes the availability of resources practically hidden behind the covers with minimal to no downtime for the end user.

Amazon Web Services, along with its third party partners, provide a plethora of services that improves the end user experience. When AWS solutions are designed, developed and deployed with an assurance of reliability, availability and performance, there is a direct impact on the satisfaction of the end user. In today’s increasingly competitive technology services environment, end user experience is what an organization must focus on most. A DevOps approach on AWS is a powerful weapon in the pursuit of optimal user experience.

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By Mano Paul

January 22, 2015

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Logicworks Control Tower

AWS Control Tower is a purpose-built management utility for building, organizing, and maintaining multiple AWS Accounts. Control Tower allows you to deploy accounts programmatically by using predetermined templates that assign specific guardrails. Security, identitify management, logging, cost management, and other key business functions can be defined and executed through a successful Control Tower implementation. Control Tower operates across Organizational Units and defines rulesets through Service Control Policies. Control Tower Account Factory automates the deployment and configuration of new accounts.

Sessions & Milestones

Briefing & Discovery

Logicworks will lead a workshop to introduce core concepts including use cases, management, automation, and governance. The requirements for your deployment will be identified and documented, to align our technical resources around your project goals & objectives.

Architecture Design

Based on your requirements, Logicworks will present the recommended architecture design. Our team will share a diagram of the proposed configuration and review the specifics points of your deployment.

Transfer Knowledge

When your deployment is complete, Logicworks will present the details to your team and provide a guided walkthrough of the environment.

Scope & Details

Scope

Organization Units
Governance Requirements
Security Guardrails Definition
Service Control Policies.
AWS Config Rules
Service Control Policy Definitions
Guardrail Deployment

Deliverables

Default Control Tower in Desired Region
Administer Guardrails
Configure Account Factory
Provide Reusable IAC Template for Default VPC
Standardized Networking & Route Tables
Administer AWS SSO Configuration (can include integration with Active Directory)
Document Multi-Account Structure and Governance Strategy
Deploy Up To 2 Customizations for Control Tower (CfCT)
Cloud Solution Documentation detailing Control Tower Solution
Architecture Diagram and Technical Specifications

Logicworks Control Tower

Logicworks Control Tower Accelerator is ideal for AWS users who would benefit from a multi-account management strategy. It includes an out-of-the-box well-architected, secure Landing Zone, that will provide a foundation for your AWS environment.

Discovery & Requirements Workshop

Control Tower Discovery & Requirements session covering:

Organization Units
Security Guardrails Definition (Service Control Policies, AWS Config Rules)
Define service control policies.
Define guardrails based on governance requirements.

Architecture Design Workshop

Presentation and Workshop for Architecture Design, discuss and sign off on recommended solution (workshop)

Cloud Solution Documentation detailing

Control Tower solution with architecture diagram and technical specifications

Control Tower Deployment

Default Control Tower in the desired Region
Administering guardrails
Configuring Account Factory Provide
Reusable IAC template for a default VPC with standardized networking & route tables Administer
AWS SSO configuration (can include integration with Active Directory)
Document multi-account structure and governance strategy
Deploy up to 2 Customizations for Control Tower (CfCT), per the design workshop

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Improving the End User Experience with Amazon Web Services

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Logicworks Control Tower

Logicworks Control Tower

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Improving the End User Experience with Amazon Web Services

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