Labor Efficiency

On the surface, complex hosting is a combination of redundant, expensive core routing equipment, load-balancers, servers, storage arrays, and backup infrastructures, all housed in facilities with enough power and HVAC-density to keep them running. However, it is Logicworks’ loyal, talented staff that is our greatest asset. It has been the key to client retention and Logicworks’ core value proposition year after year.

Logicworks’ clients understand technology. Upon becoming a client, a relationship forms between Logicworks’ staff and our clients’ engineering team to define a clear delineation of responsibilities, allowing our clients to focus on their primary business objectives. It is this relationship that delivers true value and efficiency to our customers. In the ideal scenarios, Logicworks’ Network Operations Center team becomes an expert bench, extending the resources and capabilities of the client’s in-house technical group. It is our goal to be the operational partners who deliver rarified administrative expertise that would otherwise be extravagant for our clients to hire on their own.

Virtually all organizations are finding it increasingly difficult to recruit, retain, and manage exceptional engineers. Logicworks' support model has been designed to ensure immediate responsiveness from experts in networking, load-balancing, Linux or Windows administration, backups, storage and database high-availability. There are no long, bureaucratic escalation paths, and we are here to help round-out expertise gaps as necessary, all included as part of a predictable monthly fee.